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Customer Reviews.

service

3

I was offered a free clean, but the only did the outside, no hoover. Also, it was booked in for MOT and service but the service was a couple of weeks early of it's due date (not according to my dash) and so we couldn't get it done in my service pack.

11 October 2017

sales

5

Cheyenne was fabulous keeping my up to date being flexible around me moving for car delivery completely fabulous

11 October 2017

sales

5

It was much quicker than expected! On collection, Georgina presented me with a gorgeous bouquet of flowers and went through all the cars features with me - it was super!

10 October 2017

sales

5

Amy listened to my needs

10 October 2017

service

4

I waited in the lounge area chilled out reading papers and drinking coffee!Car sorted and on his way clean and polished!

10 October 2017

sales

5

Everything went off as expected and on time, no glitches.

10 October 2017

sales

5

The delivery was on time and I was kept informed that it was on track. I also felt confident that all my questions were a answered fully couldn't fault the sales team.

09 October 2017

service

5

Great communication

07 October 2017

sales

5

Great team. Very friendly and helpful.

04 October 2017

service

5

As above

04 October 2017

sales

5

Georgina helped us to choose the best model for our needs, as we were uncertain, having a good knowledge of the cars in the range. Georgina was in regular contact keeping us informed of the status of our purchase right up until and following delivery

03 October 2017

sales

5

Listened to us, advised us and dealt very efficiently with the whole process, including the little hiccups!

03 October 2017

sales

5

Kept informed and advised at every stage

03 October 2017

sales

5

Car delivered on time as requested. Slight issue with bonnet was resolved soon as aware of issue. Great service.

02 October 2017

service

4

Would have responded 'completely satisfied' but received no feedback regarding on check item that Sytner were specifically asked to look at......front near side plastic underskirt

30 September 2017

sales

5

They are so friendly and make you feel very special. Just like we are friends. From the first chat to receiving the car I loved every minute. Always up to date with what was going on. Very helpful. The way they presented my car was just fantastic.

29 September 2017

sales

4

As above

27 September 2017

service

5

Met by name in the car park, guided through the whole process, and an ok waiting area. A great experience - painless and quick.

26 September 2017

service

5

Both Richard and Adam Smeeth gave very good customer service, I had a meeting at 1300 that day and they did all possible to ensure that my car was available in good time. They kept their promise and I felt valued as a customer.

26 September 2017

sales

5

Salesman was very helpful with a pleasant personality. Gave me a full rundown on the dashboard layout when I picked up the car.

22 September 2017

sales

5

Superb service

22 September 2017

sales

5

Great customer service, helpful and nice cars too.

22 September 2017

service

5

Everthing satisfactory.

21 September 2017

service

5

They talked through the cars first service and made everything very clear to understand.

20 September 2017

service

5

A call was given the day before advising of service and confirming the booked slot.

20 September 2017

sales

5

I was kept informed throughout of the progress of the car, and any questions I had were answered.

19 September 2017

sales

5

Very good customer service and clear communication/updates throughout. I never had to chase for information once, where I previously had to with another mini garage.

19 September 2017

service

4

My Mini indicated that a service was needed but when the car was checked it was due to a faulty sensor. The service staff suggested checking the car anyway to ensure nothing needed to be done.

16 September 2017

sales

5

Cheyney was an excellent sales consultant, each enquiry was promptly answered. She made regular contact throughout the process of choosing and then buying my car.

14 September 2017

service

5

Great service and technician very helpful - would thoroughly recommend him to everyone

12 September 2017

sales

5

Ordering the car was easy, I told the sales executive what I wanted & he found a car that I was able to have on the 1st September. The handover was thorough, I feel I know everything there is to know about my car. Overall a very enjoyable experience.

12 September 2017

sales

5

I loved the big reveal of my brand new car the bow and flowers were an added touch

12 September 2017

service

5

service was as expected - friendly & helpful

08 September 2017

service

5

Staff at centre very helpful field me with confidence

08 September 2017

service

5

Professional and Friendly

08 September 2017

sales

5

As I mentioned previously, the customer experience I received was amazing. Amy Shingles and the team were really friendly and helpful. Nothing was too much and I was so impressed by them.I left Mini with the biggest smile and the best choice of car.

05 September 2017

service

5

No issues at all, very quick, friendly, helpful and straightforward.

04 September 2017

sales

5

Continually kept us informed and updated regarding delivery at every stage.

02 September 2017

sales

5

The staff were very patient with us, especially Kayleigh, bearing in mind we were there for about 4 hours

01 September 2017

service

5

As always staff at Sytners very polite, friendly, and can't do enough for their customer. Always very impressive.

01 September 2017

service

4

Friendly environment with quick service

30 August 2017

service

4

The repair cost for some hooks for the convertible were overpriced.

30 August 2017

service

5

I can't suggest you do anything better or differently.

29 August 2017

service

5

Helpful staff. Lift provided after dropping the car off. Car cleaned as well as serviced.

27 August 2017

sales

5

Very swift delivery, always kept int he loop. Very helpful

25 August 2017

service

4

Every that needed to be done was put right.

23 August 2017

sales

5

Cheyney was brilliant. Everything was taken care of and constant updates.

17 August 2017

service

4

I feel they did a good job

15 August 2017

sales

5

All down to the professionalism of your salesman!

15 August 2017

service

5

Car cleaned. Enjoyed the video done by the service team explaining and showing where my tyres were wearing.