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Customer Reviews.

service

5

Because I know the work done is always to the highest standard.

09 August 2017

service

5

Very happy with the visit from start to finish.

09 August 2017

service

3

Still waiting for a call back to explain why I was charged an "MOT Admin Fee" on top of my MOT fee that was already £35

08 August 2017

service

5

Everything went as planned

08 August 2017

service

4

Very professional staff and efficient service. It was a shame I was not told I could not have an early service of the car when I was speaking on the phone to book the appointment. Only to be told once I was there having my tyres changed.

08 August 2017

service

4

All pretty seamless.

08 August 2017

service

5

Nothing to fault.

07 August 2017

sales

5

see above; stress and pain free experience; buying a car should be exciting and MINI Sunningdale made sure it was

07 August 2017

service

5

This was my 6th service & ive not experienced any problems.

06 August 2017

service

4

The run flat warning light came on after the service and I had to go back several days later to have the computer reset. This was only after I had worried that I had a slow puncture and spent the interim keep checking the tyre pressures.

03 August 2017

service

5

Really helpful, so nice and made the whole process simple and easy.

02 August 2017

service

3

Fairly satisfied under the circumstances (I would like to think that a car which 2 years old shouldn't have had this fault in the first place)

02 August 2017

service

4

We have not received the quote for a bumper repair which you promised to send.

01 August 2017

service

5

Absolutely fantastic as always. Still call me Mrs Leedham on all correspondence despite me mentioning it several times - I am Miss!! My mother uses the service dept also.

01 August 2017

service

5

Nothing is to much trouble and it is so nice to have staff who know their customers

01 August 2017

sales

5

Great timely and friendly service from Tom and Stefan. The car was delivered within a week and Tom kept us in the loop the whole time to hand over.

31 July 2017

service

4.5

Fast, friendly and efficient service

31 July 2017

service

5

friendly, helpful, informative staff

29 July 2017

service

3

Seat belt was not returning. Asked fir this to be looked at but it was not. Now fixed elsewhere. Car cleaning not up to the usual standards we have come to expect from mini. Historically, always been very good indeed. Christopher Claridge-Ware

26 July 2017

service

5

All very good. Listened to any issues I had.

25 July 2017

service

5

Kept completely informed about work carried out by both service manager and short recording sent by technician.

25 July 2017

sales

5

Just perfect. Completely aimed at our level (type of communication and friendliness) and we were made to feel so specisl.

25 July 2017

service

5

My only 'complaint' is you're too popular and it takes a few weeks to get an appointment.

24 July 2017

service

4

Efficient

22 July 2017

service

4

Efficient, reasonably priced and quick service.

22 July 2017

sales

5

Very helpful staff made it a great experience

21 July 2017

service

5

Kept me informed

19 July 2017

service

1

On my first visit why wasn't the oil 'problem' sorted. Low oil can easily be addressed, then not to deal with it on my second visit?!!!!! and make me make another appointment, a 3rd visit? My nearest mini service depot was rude and helpful, this one?

17 July 2017

service

5

As above.

17 July 2017

sales

5

Friendly & helpful - a great experience

16 July 2017

sales

5

Bought my last mini here and had excellent service again this time

14 July 2017

service

5

Didn't have to worry

14 July 2017

sales

5

This was all down to the charming staff - in particular Ross Howella great asset to your Sunningdale showroom.

06 July 2017

sales

4

The wing mirror caps weren't as agreed - black, not body coloured so it had to go back to the dealership the day after I got it to be changed. That put miles on my clock which saddened me!

06 July 2017

sales

5

I have purchased many cars over the years but I can safely say that this has been my nirvana experience. I have never dealt with more professional, friendly, knowledgeable customer centric people in my life. Thank you.

05 July 2017

sales

5

As above

04 July 2017

service

3

when I booked the car in for a service prior to giving it to my daughter for her birthday they asked if they could send flowers to her.... we agreed when and where but they were never sent? Disappointing as they offered and then let us down.

04 July 2017

service

5

Reassuring and complete check

28 June 2017

service

5

See above

26 June 2017

sales

5

They always put the customer first and made the day I received my car very special

26 June 2017

service

3.5

The lady who managed our car service was quite helpful, however, she somehow missed the service note that one of the tires was punctured. When we noticed this note at the pickup, she tried to find some other places with the right tire in stock.

20 June 2017

service

5

Very polite and knowledgeable staff make for a positive service experience.

15 June 2017

service

5

The pick up and return of my vehicle was spot on. I requested an early return and that happened. Someone telephoned me during the morning to discuss a my car.

13 June 2017

service

5

An outstanding service was provided by the sunningdale team

13 June 2017

sales

4

I got the car I wanted in the time I wanted it

12 June 2017

service

4

Whilst the outcome of the diagnosis was not what we wanted to hear, the service provided by Katie was great. She was very friendly and sympathetic.

11 June 2017

sales

5

New car and sales assistant made it very memorable and exciting experience

08 June 2017

sales

5

The Sales Executive Team especially Amy Shingles who I dealt with were incredibly professional but also really fun as well without pressurising me too much. She went the extra mile and made the whole process a very pleasant experience.

06 June 2017

sales

5

Nice atmosphere comfortable and eye catching decor . The staff were all friendly and chatty and seemed to be very comfortable in their work place

06 June 2017

service

5

Kept up to date with the progress of the work and they extended my hire car with no trouble