OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
157 ratings and 105 comments received in the last 90 days.
17 May 2025
Really friendly and very helpful
02 May 2025
Constant communication and thorough updates
06 April 2025
Dealt with Cerys who was very helpful and willing to explain all aspects of the vehicle
31 March 2025
Excellent service
28 March 2025
Bailey who dealt with my purchase from start to finish was so welcoming, friendly and helpful. He went above and beyond to deal with any questions I had. His communication was 100%, always replying to emails or phone calls without delay. Happy lady
26 March 2025
No issues with anything everything was easy regarding old car and then order of new caf
25 March 2025
Very satisfied everyone was very helpful
19 March 2025
Regular updates given by Cat were great
07 June 2025
Kept informed about progress. My car appears to be changing gear much quicker than prior to EGR recall. I have to manually drop gear with paddle to get out of the engine labouring.
07 June 2025
The communication and personal interaction were excellent.
06 June 2025
My service and MOT was carried out as arranged.
06 June 2025
Consistently exceptional support and outcomes
02 June 2025
As above
02 June 2025
Damage done to the front of the car during the service. It's now taken 3 weeks and counting to get a resolution.
02 June 2025
Very good
02 June 2025
Fast efficient check in and service updates
02 June 2025
I am not happy either the service
01 June 2025
Yes
04 June 2025
As above