OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
127 ratings and 90 comments received in the last 90 days.
13 August 2025
Personalised experience, TJ extremely knowledgeable, understanding my requirements and going out of his way to get answers to my questions about alternative cosmetic repair products
11 August 2025
Had a great experience, from day 1 on the test drive where Cat was amazing and explained everything and made sure I was informed and updated throughout the process and the handover couldn't have gone smoother.
03 August 2025
Good service and very personable
31 July 2025
The car is just as we had been told.
22 July 2025
Very satisfied. Staff were very informative and knowledgeable.
20 July 2025
I ordered my car in early January and it had to be built from new so it did take quite some time to get to me (nearly 6 months), the date of arrival did change quite a lot which was slightly frustrating, but understandable.
19 July 2025
Kept updated at all times, answers my many questions and took the time to go through my new car thoroughly before I left
18 July 2025
A nice touch with the car being wrapped up for my wife. Took time to run through functions of car.
12 July 2025
Nothing too much trouble
21 August 2025
Brought a brand new mini and have had exceptional service through out
20 August 2025
Everything from digital check in to how you greet people, and the exception of dropping my car back given I can't drive right now due to a recent cardiac arrest. It's been a stressful time, I miss driving and with my car fixed, I'm excited to again
19 August 2025
Maya was very helpful and attentive. She recommended a better service for my air con which sorted out the problem I had.
19 August 2025
Amazing
19 August 2025
Faultless
18 August 2025
The car was not cleaned. With my previous dealers it was always done
16 August 2025
Been using Synter Sunningdale for many years as well as the service department and they are always friendly, knowlegable and professional. Customer service is always great!
16 August 2025
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16 August 2025
Quick and simple
14 August 2025
Everything was handled very well, politely' and on time
16 August 2025
Really good. The team were so good