OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
197 ratings and 129 comments received in the last 90 days.
06 March 2025
Sytner Sunningdale were very helpful when we walked in to explore the Mini Countryman. Bailey Black assisted us from the first visit, through the test drive, ordering and delivery of our Mini and could not have done more to help us along the way.
05 March 2025
Very easy and straight forward to deal with
26 February 2025
Nice and welcoming showroom, friendly people and good customer service.
24 February 2025
Nothing is too much trouble.
07 February 2025
Considerate and polite staff
25 January 2025
Attention to detail lacking when order placed, no compensation offered on all occassions re: order, GardX. What I ordered vs. told that I couldn't have it - poor. GardX being missed even though I paid for it.
24 January 2025
Some aspects of the process were very fast and slick. Other aspects were not and I had to chase a lot to be informed of the process and next steps.
19 January 2025
Detailed demonstration of features and expert explanation of functions
18 January 2025
.
08 March 2025
Nothing appeared to be a peoblem
08 March 2025
She made m feel comfortable and I didn't even realize l spent two hours already.
06 March 2025
Maya was excellent. Wish more of your service engineers were like her. I will ask for by name for my next visit.
06 March 2025
Easy to deal with and quick
03 March 2025
The service was professionally done. Any issues I raised were investigated thoroughly and solutions were found and explained.
01 March 2025
My car problem was fixed in a timely manner.
24 February 2025
As above
23 February 2025
Excellent.... Managed to fit in work within a few days instead of potential 5 day 'emergency' window
23 February 2025
Maya Longmire was very helpful and efficient.
23 February 2025
all good
06 March 2025
Car was ready to be unveiked when we arrived and personal plate transfer was made easy. Top salesman TJ