OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 98 comments received in the last 90 days.
15 June 2025
Some chasing needed , excellent handover explanation
11 June 2025
Bailey is an asset to the team, his communication was brilliant, with weekly updates. He answered all questions that were asked and had great knowledge of the car and the whole experience was a pleasure.
04 June 2025
As above
17 May 2025
Really friendly and very helpful
02 May 2025
Constant communication and thorough updates
06 July 2025
I am always welcome. The service is great.
03 July 2025
Service was good, accept there was some confusion over when my car would arrive, I was told it was here and then it wasn't. I was also sent my invoice for payment before I knew what date I was picking up my car.
03 July 2025
I was warmly welcomed at reception and Mark Jackson kept me informed and looked after my car.
01 July 2025
Done to time, all staff welcoming and efficient. Active listening by staff. Good pleasant waiting area.
01 July 2025
Very efficient.
25 June 2025
Would have been 5 stars expect the day after service notification of minimum engine oil came up. I would have expected tjis to be topped up as part of a standard service
24 June 2025
Friendly staff kept me informed, easy to book appointment
23 June 2025
As above answer
22 June 2025
Some issues with on board computer not resolved
22 June 2025
The staff are polite professional and knowledgeable. I always feel it is a high quality of service.
05 July 2025
TJ handled everything perfectly.