OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 41 comments received in the last 90 days.
31 May 2022
No nonsense sales executive, Tom Collins, kept me informed at all times regarding delay of car. He was so helpful and provided great service from the moment of purchase to the day of collection.
30 May 2022
Professional and friendly sales and business teams. Thank you to Tom and Ross
18 May 2022
I love my new car and the Mini team did everything they could for it to run smoothly
09 May 2022
Delighted with the new car.
09 May 2022
We were undecided as to what car to purchase between a mini and BMW. There was great liaison between both departments and good advice given without trying to
07 May 2022
Walked in with exactly what I wanted and Tom help me clarify exactly.
05 May 2022
This is our second purchase (new this time) this year with another on order.
04 May 2022
Great experience from start to finish. Made to feel like a valued customer.
02 May 2022
Your sales executive, TJ Costis, is one of the most accurate, prepared and polite vendors I have ever met in my life.
11 June 2022
I wasn't sold a service that I did not need/ the person who looked after me was honest
08 June 2022
The service is efficient and informative, with a video sent of the examination of your vehicle to support comments and advice.
07 June 2022
Very satisfied .
05 June 2022
Able to book care in early, kept up to date on progress, slick check in and check out
01 June 2022
Gary has been there every time I've visited and is always happy to let me drop off before opening time and such a ray of sunshine. The whole atmosphere of the centre is very welcoming and gives the impression of somewhere great to work.
31 May 2022
See above Nichol has now moved from service to sales so whoever takes over has big shoes to fill.
31 May 2022
Friendly Communication good Even washed and cleaned the car Would love to win the hamper :)
30 May 2022
Excellent, professional service, very friendly staff. Thank You Guys
30 May 2022
First class service from start to finish. Very impressed thank you
21 May 2022
They are a very friendly and professional team. The efficient work, the great communication, the transparency of the service and quotes.
10 June 2022
We were kept informed as to the progress of the car. Delivery of cars is uncertain at the moment and the date came forward quite a lot but we were informed of this by Mini.