OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 141 comments received in the last 90 days.
20 August 2026
Bailey was 5 star , he kept me informed about everything
17 August 2026
Very friendly and helpful staff
07 August 2026
Bailey was extremely patient with us when the process started and was the same right through to the deal. Bailey is an excellent ambassador for mini.
02 August 2026
I could not fault the service I received. Friendly efficient and regular updates. A real five star service
31 July 2026
Because Bailey at Mini Sunningdale was very helpful
23 July 2026
I would like to express my complete satisfaction with the service I received when purchasing my MINI. Bailey Black was exceptionally professional, knowledgeable, and attentive throughout the entire process. From the initial enquiry to the final
21 July 2026
Ethan in the sunningdale showroom was really helpful, he knew his stuff and helped the process go smoothly
21 July 2026
The team were great, but the financial situation was frustrating and shouldn't have taken 2 weeks to resolve.
21 July 2026
Excellent service from Mini as always. James D went above and beyond making sure all my needs were met.
02 September 2026
Fast reception Efficient feedback on progress Detailed video of findings Prompt and fair discussion about work and costs Effective outcome
02 September 2026
Great friendly service when I dropped the car in. Followed up by regular updates, as the car was progressing through the service.
02 September 2026
Yes
01 September 2026
Appointment on time, work completed within time frame, nice surroundings while you wait. Kept up-to-date on the progress, easy to get too.
01 September 2026
Was seen to quickly and politely and dealt with by Will, really nice guy. Our car was diagnosed the same day and given a complete check over the following day. Unfortunately the repairs were extensive and would have cost more than the car was worth.
31 August 2026
Service received whilst waiting for my car was exceptional and the young lady that dealt with my car and administration was very helpful and informative
31 August 2026
The initial booking was good, the subsequent call to confirm a warning light was reassuring and Maya was so efficient and helpful on the day, what great service. It's a shame you are not our local Mini dealer who are not great.
30 August 2026
Easy to drop off car, completed on time, WhatsApp communication worked well (better than trying to get through to someone to book it in the first place, which was the only negative of the experience)
30 August 2026
Always welcomed with a smile . It's nice to be informed about what work is being done to your car .
29 August 2026
Brilliant service
FIND Sytner Sunningdale.
Address
- London Road, Sunningdale, SL5 0EX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01344 630 400
Bracknell as well as surrounding areas including Chertsey, Wokingham, Egham and Ascot
Address
- Lyndhurst Road, Ascot, Berkshire, SL5 9ED
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01344 630 400
Bracknell as well as surrounding areas including Chertsey, Wokingham, Egham and Ascot
02 September 2026
Ethan was a great salesperson - knowledgeable, helpful, and polite (and most importantly, not arrogant and useless like his colleagues in central london).