About Your Local MINI Retailer | Sytner Sunningdale

OUR CUSTOMER REVIEWS.

SERVICE

4.5

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

144 ratings and 102 comments received in the last 90 days.

28 January 2026

Bailey was amazing !!!

26 January 2026

Staff were very good. Only problem has been with Mini insurance who keep asking for my NCB when I've sent it twice.

25 January 2026

Satisfied from Start to finish with Sales representative Bailey Black. Thanks Bailey

08 January 2026

Always accommodating and helpful

03 January 2026

Great service by Bailey Black

31 December 2025

Attentive sales staff

22 December 2025

From the introduction of the mini range to signing the order - seamless

21 December 2025

Very easy and quick process - sales executive very friendly and professional

19 December 2025

Bailey Black's knowledge of the your products was first class and despite our many, often repetitive questions, he was understanding and empathetic with us. At no stage did he make us feel pressurised in making a decision.

16 December 2025

We have always found the sales team very knowledgable and eager to answer any questions

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12 December 2025

Great communication

09 December 2025

TJ from the Sunningdale branch was excellent from start to finish.

09 December 2025

Thorough sales service without overselling it. Staff very good

05 December 2025

Synter Sunningdale has always been my preferred Mini Centre. Always guaranteed a great service.

01 December 2025

All areas of the car where discussed to my satisfaction

28 November 2025

Technically very knowledgeable and if unsure would make enquiries. Happy to repeat anything and good visual display of car information both on screens and physically. The Mini handover was very special and personalised adding to the experience.

27 November 2025

All very smooth and everything explained fully .

27 November 2025

The whole experience was handled smoothly and professionally. Ben went out of his way in keeping me informed at all times and was happy to answer any questions I had. We always felt welcomed into the centre and our business appreciated.

22 November 2025

Very polite, professional and attentive staff, and in particular TJ, who looked after me well from the moment I walked into the showroom. He even suggested trying the car for 24 hours to determine if I liked it and to give feedback on my experience.

18 November 2025

As before.we had such excellent service from James at Sytner mini Sunningdale

05 February 2026

Very friendly staff, kept in touch and explained everything during the investigation visit and sorted the issues.

31 January 2026

Great Service!

28 January 2026

Very happy with the friendly and professional service

28 January 2026

This is the third Mini centre I have taken my car to after dissatisfaction with previous ones, Mini Sunningdale was a great choice for me

28 January 2026

Simply very good customer service

28 January 2026

Clear communication. Quick check in.

28 January 2026

Professional and quick service

27 January 2026

Services was completed efficiently while i waited, staff very welcoming and helpful.

27 January 2026

The service advisor Maya from Sunningdale was fantastic. An absolute credit to your company and gave 1st class service . Sorted the issue out with no drama and got the car back to us on time which saved a lot of time . Really appreciated all her help

25 January 2026

Fast and efficient service with helpful staff.

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25 January 2026

Depending upon the outcome of the work carried out.

25 January 2026

Friendly staff who kept me informed on progress of my car service.

24 January 2026

Ery good service and communication

23 January 2026

Very flexible and helpful. Got booked in at short notice. Kept me informed and hugely helpful in getting me a loan car. Issue identified quickly and fixed as quickly as was possible

22 January 2026

We had an issue with the alarm and Sytner were able to resolve this quickly and kept us fully informed throughout.

22 January 2026

Very smooth and helpful!

22 January 2026

Still waiting for the dealership to contact me about an outstanding issue. Awaiting a refund

20 January 2026

Because arrangements went as planned and work carried out to my satisfaction.

19 January 2026

Ease of booking, parking, kept informed during process and waiting area was ideal.

19 January 2026

The staff are always very happy and helpful, however the problem was not rectified , in fact my vehicle has lesser functions working than when it was dropped off to be fixed !

19 January 2026

Excellent service, updates, communication, ease of interaction and overall experience.

18 January 2026

Good customer facilities

18 January 2026

Great service and communication

18 January 2026

Very good in every way

13 January 2026

Where do I start? I went home after having my service done to let my partner know how fantastic an experience it was. From the time I walked in to the time I left, everyone I dealt with was friendly, smiley. professional, knowlegeable & helpful.

12 January 2026

Maya sorted out all of the issues Mini had and addressed all my concerns. I am also grateful she reminded me of the MOT as its earlier than I thought

11 January 2026

All good, whats app comms also great idea

10 January 2026

Good communication throughout

03 January 2026

Good service

01 January 2026

Overall good but I thought from the check in conversation that someone would update me before the service was finished

31 December 2025

I felt patronised and fobbed off that they didn't even look at my car as apparently it didn't need a service as had no lights on for this, before a huge fault showed up! Happy for you to call me as not enough words to write what I want to.

29 December 2025

Knew instantly what was the issue was. Kept my informed of progress.

28 December 2025

No complaints with work done and adviser provided updates during the process which was useful

25 December 2025

Ok on the day, had problems with tyre sensors after service and didn't get told that my MOT was overdue

25 December 2025

Great service

25 December 2025

Everything about the service was excellent. Spoke to Rob Hicks and he booked my car in at a time convenient to me.

22 December 2025

The car was looked at very quickly and I was able to pick it up after a short time.

22 December 2025

Effective, eficient

18 December 2025

Timely and efficient

18 December 2025

Car washed and valeted.. ready on time

17 December 2025

Along with excellent service, friends & family discount applied. People like being rewarded for loyalty.

16 December 2025

The service was good, although I did want the front brakes done but they got missed, but will have them done at a later time.

13 December 2025

Complimentary wash and vacuum was poor.

12 December 2025

Service was good. However there was a warning light on vehicle which although I did not mention, I thought they might have addressed it?

11 December 2025

THE CAR SERVICE WAS EXCELLENT - YOUR CUSTOMER SERVICE NEEDS LOOKING AT!

09 December 2025

Your staff were efficient, friendly and helpful.

09 December 2025

Again, the politeness and attitude of the staff

08 December 2025

The work done was completed within good time

01 December 2025

No hidden agenda, just a professional service.

01 December 2025

One concern involved the fact that me and most other customers received the same information from a member of staff about our tyres being out of alignment and would we like to pay extra to have them fixed. Very suspicious!!

01 December 2025

Friendly and helpful

01 December 2025

As above

30 November 2025

Staff kept me up to date during the day by phone call not good with mobile app

29 November 2025

Very efficient and quick

28 November 2025

Very pleasant professional staff and the issue had been successfully diagnosed by the service assistant on the phone.

28 November 2025

Great communication, car ready on time.

27 November 2025

Was satisfied with my car service and was lovely to have a clean car after too.

27 November 2025

Maya kept me informed via WhatsApp all the time and kept me updated . Very professional

27 November 2025

I always receive excellent service

25 November 2025

I can't fault the attention I received

25 November 2025

Kept updated all throughout the day.

24 November 2025

Billy was amazing

24 November 2025

Everything was dealt with without me having to worry x

23 November 2025

Very good

22 November 2025

Very friendly and easy to deal with

22 November 2025

Friendly and helpful staff. Ben

20 November 2025

Collected and delivered car and was get informed throughout

19 November 2025

Excellent service from start to finish. Staff on site went out of their way to accommodate me (with the use office space to enable some private calls.) Maya my service advisor was very informative & the service & wili prk time

18 November 2025

All completed on time while I waited. Comfortable waiting room I could work in and good communication

18 November 2025

Great, responsive comms with a dedicated contact by WhatsApp. Very efficient process and completed same day despite needing to order a part

18 November 2025

Service team are very good and attentive, but vehicle was not available until the very end of the day, despite being dropped off the day before and being told it would be ready mid-afternoon.

17 November 2025

Kira was superb

17 November 2025

Good communication

17 November 2025

I had a very good experience with you. Good price and very good service.

17 November 2025

Fabulous service, nothing is too much trouble. Polite helpful personal.

17 November 2025

Excellent as always!

16 November 2025

Really poor service when dropping off the vehicle - your representative was dismissive, rude, arrogant and could not care less.

16 November 2025

You helped me out with getting my MOT in a hurry and carried out a service while the car was there which was helpful and convenient.

16 November 2025

Efficient, courteous service. Maya kept me informed during process and I like the health check video

15 November 2025

I had the service done as expected on time

15 November 2025

From start to finish a seamless service. Everything was communicated easily.

15 November 2025

From the check in to the finish friendly staff prompt updates made this a stress free experience

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sytner Sunningdale.

Address

London Road, Sunningdale, SL5 0EX

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:09:00 - 17:00
Sun:10:00 - 16:00

Phone

01344 630 400

Map

Areas served

Bracknell as well as surrounding areas including Chertsey, Wokingham, Egham and Ascot

View map

Address

Lyndhurst Road, Ascot, Berkshire, SL5 9ED

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:30 - 13:00
Sun:CLOSED

Phone

01344 630 400

Map

Areas served

Bracknell as well as surrounding areas including Chertsey, Wokingham, Egham and Ascot

View map