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Customer Reviews.

service

5

Everything completed as necessary

09 April 2021

service

5

They did a great job and were so efficient

08 April 2021

service

5

Made to feel welcone and sat in a comfortable waiting area

08 April 2021

service

5

Everything was as expected

07 April 2021

sales

5

Lewis Evans was great from start to finish. Kept me informed every step of the way and when picking my new mini nothing was too much trouble and he took me through and explained everything with easy to understand instruction.

07 April 2021

sales

5

Ross Howell looked after us from beginning to end. Always available. Kept us informed of all the changes and Government guidelines. Ross was the perfect representative. He dealt with all our queries and we thankful for his assistance.

06 April 2021

sales

5

Great car, excellent friendly service

06 April 2021

sales

5

I was very well looked after by the team- Cheyney deserves a special mention.

06 April 2021

sales

4

Everyone was very patient- I was kept updated- could choose my reg - number - Lewis was very patient with my French accent. I only regreted that the day i got the car - it was outside and a bit rushed - nothing to do with your team just COVID....

06 April 2021

sales

5

Whole experience was a pleasure.

04 April 2021

sales

5

The people I dealt with were responsive and professional. And on one occasion when the two individuals who were helping with my purchase were both unavailable for one day, a colleague picked up my query and provided a swift response.

31 March 2021

service

5

reliable

29 March 2021

service

5

Because, in truth, service is sometimes just a word not a service at all.

26 March 2021

service

5

Repair was 100% successful

24 March 2021

service

5

Did what they promised

22 March 2021

service

5

it was completely satisfactory.

22 March 2021

service

5

I had a waiting appointment for a brake fluid service and end of warranty check. This was during 'lockdown' and I always felt like my safety was always considered. The service was carried out quickly and the service form was explained in detail

22 March 2021

service

5

Everything was easy from start to finish. The staff were friendly, and I really like the health check video

21 March 2021

service

5

Straightforward service albeit very expensive.

21 March 2021

service

5

efficient and friendly

21 March 2021

service

5

Nicoll was excellent- efficient, kept me up to date and very friendly.

19 March 2021

service

5

Extremely satisfied as everything was done and ticked to the letter with good advice and knowledge by my service advisor Nicole.

16 March 2021

service

5

Good communication, no issues.

15 March 2021

sales

5

Staff helpful, not pushy, kept in touch via phone and e mail with updates.

15 March 2021

service

4.5

Overall very satisfied but service cost was higher than anticipated.

15 March 2021

service

5

I dealt with Diane who was fantastic!.. From the moment I walked through the door she made feel I'd known her for years.Diane is a real credit and asset to Sytner. Well done Diane for your great customer service.

15 March 2021

service

5

Mini bought at Sunningdale, thereafter dealt with Ascot. Good Customer Service.

14 March 2021

service

4

Always courteous polite and professional

13 March 2021

service

4

Professional assistance with courtesy and respect.

13 March 2021

service

4

As above

11 March 2021

service

5

They were very professional with the current situation

09 March 2021

service

5

Pleasant, friendly & Informative staff. Swift service

07 March 2021

service

5

Kept informed and the car was resolved .

07 March 2021

service

5

Sensible advice

27 February 2021

service

5

All very professional, very high standard of hygiene around Covid. Friendly helpful staff

24 February 2021

service

5

Easy

24 February 2021

service

5

They did everything I asked

24 February 2021

service

5

Fantastic service especially from Nicola thank you..

23 February 2021

sales

5

Excellent team considering full lockdown very informative on all aspects & follow up after sales

22 February 2021

service

5

Very polite and reliable service, good communication, car always ready on time

22 February 2021

service

5

Friendly and professional staff. I was kept informed throughout the day with text messages and phone calls. Excellent.

22 February 2021

service

5

Very happy

22 February 2021

service

4

Because of covid, the car wasn't cleaned. I understand the reasons but the outside could have been done.

20 February 2021

service

5

Really good communication, extremely helpful staff and good expectations set and adhered to.

19 February 2021

service

4

very satisfied

18 February 2021

service

5

They were replacing a cable and they did it

16 February 2021

service

5

Staff very friendly and polite.

15 February 2021

service

5

Communication is always really good

15 February 2021

service

5

The lady at the service centre was excellent

15 February 2021

service

5

As above.