Staff were great The car is great The finance deal was great!

Good customer service and prompt work

Unexpected cost for brake fluid charge, but not extreme.

All aspects dealt with and excellent, reception and service agent .

Efficient and friendly service team

As above

Very helpful and accodati to. Tom was excellent!

Prompt service

A bit manic on Monday morning but all working very hard

The whole experience was really good from start to finish. I went in wanting a MINI, my husband did not. He came out thrilled with our joint and mutual decision. No easy feat.

I was very satisfied. Ordering a new car is a big deal for the customer and I felt that the MINI centre appreciated this and lived up to it.

Everyone were very customer focussed. All questions answered promptly

The staff make every effort to accommodate the customer.

All went well

Friendly and efficient service

Loved the way the whole team made the experience ov purchasing another mini so easy and a pleasure.

Diane

Good customer service but the part delivered was defective so that meant a further day without the car.

I ordered the car with a heated windscreen and also paid for the Mini car eye as part of the purchase price. On delivery I was told that the car eye couldn't be fitted as I had a heated windscreen. If I had known this I would have chosen differently.

Had to be called the next day as forgot to charge me upon leaving the service centre!

Everyone we meet was lovely and professional. Tom made sure I was always updated during the all process and he was genuinely happy when I finally unveiled my super awesome mini :) He also went above and beyond with the delivery :) Thank you Tom!

it was fixed eventually, but I was without a car for 4 days rather than the 1 initially booked in

Sales and after sales have been excellent, service department is efficient and well run, our last visit was made perfect by the efforts of our advisor Gary Parkinson, who could not have been anymore helpful.

The whole experience was great - easy, exciting and we were made to feel very welcome!

From start to finish I was looked after and everything was well explained.

As I said the service I received was very good, I would use Sytner Sunningdale again in the future, but I am extremely disappointed for this failure that had happened.

We are still waiting for spare parts to come in so the work can be completed, we have been kept informed and the situation is under control.

good service as ever

Whole experience from booking to collection was very easy

All clearly explained and done within the time.

Tom Collins Sales man, was superb. Non pushy, right level of interaction. Very down to earth. Very sympathetic about my disabled daughter and wanting my choice of car to be right for me. He wad polite, informed and really understood who I was.

I was kept informed of what was happening

Whilst the car was there they advised me that the brake pads needed replacing. This was a surprise as I had only done 2000 miles. They contacted Slough only to be told that the car was delivered in accordance with company policy for approved minis.

Great customer service received, helpful and friendly staff.

Completed work on time

Good guy I dealt with. Very helpful. Service work done fine. Car was washed. Can't ask for more really. Experience couldn't have been any better really.

Diane and the manager provided excellent service.

Good experience

The sales executive, Blossom Penfold, was very helpful. I went out for a test drive with her and as I had never driven an automatic before, she took the time to explain things clearly. She also went out with me in the car when I collected it.

Very satisfied with the service but feel the price of £279 for changing rear disc pads while they had it in the for the service was excessive. Which is why we declined to have it done.

Very good and efficient. Friendly helpful staff

perfect customer service.

Because the original issue was addressed and another problem that was discovered in the workshop was also rectified.

We have had a really bad experience with mini HQ ( see above) but at a local level, Diane Carpenter and colleagues did everything they could to make me feel supported. I cannot thank them enough for their help.

Friendly helpful informative welcoming

I can not fault the standard of workmanship and professionalism

Completely satisfied they even cleaned and hoovered the car.

Never had a problem when l have contacted them for help

Quick and efficient service very satisfied

2 days after its last service the oil light came on and I had to take it straight into the nearest garage. This time a noise coming from the back speaker. I was charged for this but it was the stereo unit. Noone has contacted me re a replacement.