The whole experience was great - easy, exciting and we were made to feel very welcome!

From start to finish I was looked after and everything was well explained.

As I said the service I received was very good, I would use Sytner Sunningdale again in the future, but I am extremely disappointed for this failure that had happened.

good service as ever

All clearly explained and done within the time.

Tom Collins Sales man, was superb. Non pushy, right level of interaction. Very down to earth. Very sympathetic about my disabled daughter and wanting my choice of car to be right for me. He wad polite, informed and really understood who I was.

I was kept informed of what was happening

Whilst the car was there they advised me that the brake pads needed replacing. This was a surprise as I had only done 2000 miles. They contacted Slough only to be told that the car was delivered in accordance with company policy for approved minis.

Great customer service received, helpful and friendly staff.

Completed work on time

Good guy I dealt with. Very helpful. Service work done fine. Car was washed. Can't ask for more really. Experience couldn't have been any better really.

Diane and the manager provided excellent service.

Good experience

The sales executive, Blossom Penfold, was very helpful. I went out for a test drive with her and as I had never driven an automatic before, she took the time to explain things clearly. She also went out with me in the car when I collected it.

Very satisfied with the service but feel the price of £279 for changing rear disc pads while they had it in the for the service was excessive. Which is why we declined to have it done.

Very good and efficient. Friendly helpful staff

perfect customer service.

We have had a really bad experience with mini HQ ( see above) but at a local level, Diane Carpenter and colleagues did everything they could to make me feel supported. I cannot thank them enough for their help.

Because the original issue was addressed and another problem that was discovered in the workshop was also rectified.

Friendly helpful informative welcoming

I can not fault the standard of workmanship and professionalism

Never had a problem when l have contacted them for help

Completely satisfied they even cleaned and hoovered the car.

Quick and efficient service very satisfied

2 days after its last service the oil light came on and I had to take it straight into the nearest garage. This time a noise coming from the back speaker. I was charged for this but it was the stereo unit. Noone has contacted me re a replacement.

Car well prepared and Blossom talked through the controls

All of the staff who were in contact with me were efficient, friendly and very helpful.

Centre very busy, so had to hang around and couldn't explain the problems to the mechanic as he wasn't around

Friendly, helpful folk there and they serviced my car well which is the important thing.

As well as good service I was treated very kindly as was very sad with loss of my pet. I was helped especially by Diane

They sourced and delivered my mini within a week.

Everything ran smoothly. Staff were polite and professional

Very polite and efficient service by staff who show common sense and a desire to get things done the best way for the customer.

The birthday check itself was fine. I wasn't overly impressed with the clean my car received though. I probably could have done a better job myself!!

Very satisfied. No issue.

Sytners sales were excellent and on the ball with all of our concerns. However as I hadn't test driven the car, I asked whether it is a smooth ride.... I was told "no problem" by one and "never had an issue of this before" .

Good sales rep, got the balance of attentive, detailed and delivery of service correct

Ross Howell was fantastic from start to finish and made the whole process a joy

Always treated in a friendly and efficient manner!

The service was great but the brake fluid change charge £130 was not.

Great experience

Very straight forward. All staff, but particularly Gary, very welcoming and helpful. Clear explanations of costs and expectations. Pleasant waiting area. Car beautifully clean on pick up which is always welcomed!

It was a great pleasure doing business with Sunningdale. Complete opposite to Slough Mini.

It is the 2nd Mini Cooper we've purchased from your MINI Sunningdale branch through Senior Sales Executive Cheyney Whitelock and both times its been a seamless and professional experience!

Very professional Team

Well everything went very well , no hiccups. The staff were very helpful and courteous

DEALERSHIP VERY HELPFUL

Considering it's a major purchase, Tom made everything clear and simple for us to understand.

Ross kept me updated on when my mini would be ready to collect and made the whole process seamless.

Again score reflects the fact my mini left the factory with an unnoticed fault which then delayed my delivery. Hard to imagine the level of disappointment felt when instead of leaving in your new car you leave in the salesman's mini!