Everything completed as necessary
Everything completed as necessary
They did a great job and were so efficient
Made to feel welcone and sat in a comfortable waiting area
Everything was as expected
Lewis Evans was great from start to finish. Kept me informed every step of the way and when picking my new mini nothing was too much trouble and he took me through and explained everything with easy to understand instruction.
Ross Howell looked after us from beginning to end. Always available. Kept us informed of all the changes and Government guidelines. Ross was the perfect representative. He dealt with all our queries and we thankful for his assistance.
Great car, excellent friendly service
I was very well looked after by the team- Cheyney deserves a special mention.
Everyone was very patient- I was kept updated- could choose my reg - number - Lewis was very patient with my French accent. I only regreted that the day i got the car - it was outside and a bit rushed - nothing to do with your team just COVID....
Whole experience was a pleasure.
The people I dealt with were responsive and professional. And on one occasion when the two individuals who were helping with my purchase were both unavailable for one day, a colleague picked up my query and provided a swift response.
Because, in truth, service is sometimes just a word not a service at all.
Repair was 100% successful
Did what they promised
it was completely satisfactory.
I had a waiting appointment for a brake fluid service and end of warranty check. This was during 'lockdown' and I always felt like my safety was always considered. The service was carried out quickly and the service form was explained in detail
Everything was easy from start to finish. The staff were friendly, and I really like the health check video
Straightforward service albeit very expensive.
efficient and friendly
Nicoll was excellent- efficient, kept me up to date and very friendly.
Extremely satisfied as everything was done and ticked to the letter with good advice and knowledge by my service advisor Nicole.
Good communication, no issues.
Staff helpful, not pushy, kept in touch via phone and e mail with updates.
Overall very satisfied but service cost was higher than anticipated.
I dealt with Diane who was fantastic!.. From the moment I walked through the door she made feel I'd known her for years.Diane is a real credit and asset to Sytner. Well done Diane for your great customer service.
Mini bought at Sunningdale, thereafter dealt with Ascot. Good Customer Service.
Always courteous polite and professional
Professional assistance with courtesy and respect.
They were very professional with the current situation
Pleasant, friendly & Informative staff. Swift service
Kept informed and the car was resolved .
All very professional, very high standard of hygiene around Covid. Friendly helpful staff
They did everything I asked
Fantastic service especially from Nicola thank you..
Excellent team considering full lockdown very informative on all aspects & follow up after sales
Very polite and reliable service, good communication, car always ready on time
Friendly and professional staff. I was kept informed throughout the day with text messages and phone calls. Excellent.
Because of covid, the car wasn't cleaned. I understand the reasons but the outside could have been done.
Really good communication, extremely helpful staff and good expectations set and adhered to.
They were replacing a cable and they did it
Staff very friendly and polite.
Communication is always really good
The lady at the service centre was excellent