Considering it's a major purchase, Tom made everything clear and simple for us to understand.

DEALERSHIP VERY HELPFUL

Well everything went very well , no hiccups. The staff were very helpful and courteous

Ross kept me updated on when my mini would be ready to collect and made the whole process seamless.

Gary kept us in touch with progress and the estimated cost of work required.

It was all that I expected

very attentive staff and swift service

Very. Blossom Penfold at Sytner Sunningdale was quick to respond to my initial enquiry and made the process both exciting , enjoyable and hassle free. Collecting the car dressed in a 'bow' with my name on was the icing on the cake!

I was kept fully informed during the whole process, Ross talked me through every aspect of the car and I drove away very happy and content!

I appreciate advanced communication when MOT / service is due. Booking process straight forward. Dropping off and picking up at Ascot good. Nice waiting area. Service and MOT completed to my satisfaction

Will hav to return to dealership

Very helpful, informative and knowledgeable about the product. Kept me up to date with progress and delivered earlier than was expected!

Sales Exec Blossom was excellent, nothing was a problem, and very personal and professional. Business Manager Adrian very transparent and worked with us to get best contract. Retailer premises and ambiance great too.

Fantastic Customer Service We were made to feel special. Blossom came in on her day off to sort the car out for us. Car came in on time, my car accepted with no issues

Excellent professional service

Cheyney Whitelock took time with us to explain the car when we did the 48 hour test drive and was brilliant keeping us updated as to when the car was ready and also made the collection of the new car informative and pleasurable

Well impressed with the whole process Guided through it by Blossom. Lovely. Outgoing helpful positive lady. Extremely Satisfied with Blossom and her valued advice and expertise x

Efficient and professional.

I loved the passion and enthusiasm that Blossom had at Sytner - she made the whole process very easy and if I had any questions came back quickly with answers

No problems with leaving the car and collecting later in the day.

Excellent service throughout from Cheyney - very friendly and helpful. Answered all my questions and always came back to me promptly when addressing queries.

I asked for a courtesy car and the car I received, although new, was very poorly presented - lots of dirt in the footwells, empty plastic bottle on passenger seat and also, a large sticky mark on the passenger seat

Front of house fantastic. My car went in for a service. The car was washed and valet but it was not more superficial wash/valet.. I can do a better job of valet/wash myself!

Really happy with how quickly my mini was repaired

Really easy to deal with, simple to negotiate a deal, kept fully informed in all steps of the process.

Couldn't test drive the car I wanted to actually buy

I was disappointed that the car was not finished to the standard I (or the salesman) expected for a new car purchase. That said, I was very pleased that the salesman owned the issue and offered to have the car fully re-valeted at a time to suit me.

Tom was great. Excellent customer service. Thank you.

I was told the checkup would only take one hour and so I waited, however it took over 1.5 hours. I also noticed you did not pick up on the rear fog light failure notification on the dashboard.

Excellent service. Real effort was made to get everything necessary done in one visit so that I didn't need to return. Good communication during the service.

On time as scheduled

Team are lovely - car could've been cleaned better

Tom keep me in the loop every day and knew getting a new car was important to me to be delivered on a certain day and it was.

5

Work completed quicker than expected, including wash and vacuum. Asked to check wiper blades and tyres - gave an honest answer, which meant neither needed replacing, rather than trying to make extra work/money.

Didn't have my car serviced !

Initially v disappointed having dropped off the car run back home and delivery of vehicle after the service +MOT not option. However ordered taxi their expense and Diane returned the car. Vehicle returned with mark on door dealt with prompt next day

Again no issues.

No complaints

Work carried out as expected and on time. However, complimentary clean not up to usual standard

Very efficient service.

Bit expensive

Vehicles failed mot test one week after service due to a missing wheel nut. Contacted the dealer who said they would check with the technician and get back to me. They never called back . I want to score this a completely dissatisfied but the app wo

This is my 2nd car with Mini Sunningdale and had a lot of extra help with paperwork tel calls advice due to an insurance claim and had a lot of support when it mattered most.

Positive experience, efficient communication.

Dan was diligent in his customer care, very quick to return my calls and affable and helpful to deal with. The car was ready very quickly and the pickup arranged to suit me.

They are friendly, attentive and efficient nothing is too much trouble

Diane has been the best service advisor that I have had. She has always advised the progress and charges giving me the option to have the works done or not. She is always friendly and approachable.

Diane who looked after us went out of her way to make sure that we received fantastic service . Well done to her .

Booked in for service told on phone it would be £340.90 including vat and labour. Got there told it would be £520. Then told no it's only a check today which still cost me £110.